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Account Management

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Link Your Discord

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Too busy playing games with your friends and not keeping an eye on your emails? You can link your Discord account to your OctaWeb Client Portal and never miss out on any emails we send! (You can login with Discord too) Step 1 Head to your Client Portal Step 2 Click Link under Discord Linking...

How To Add A Sub-User

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Need a hand with managing your account? You can add sub-users to manage your services for you! ⚠️ Please be mindful of the access you provide to your sub-user! – you are liable for all subaccounts, users and content under your account. ⚠️ Step 1 Head to your User Management Panel Step 2 Click Invite...

How To Make A Complaint

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We like to think we get it right all the time, every time but the truth of it is everyonegets it wrong from time to time. We can only improve on our services with valid feedbackfrom you, our customers.