About

About OctaWeb

OctaWeb was built on a simple belief: great hosting should be reliable, fairly priced, and easy to trust.

Originally launched as MonsterWeb, we rebranded to OctaWeb in July 2022 to better reflect our vision and long-term commitment to delivering modern, dependable hosting solutions. From day one, our mission has been clear – to provide high-quality, great-value hosting services that don’t break the bank.

Behind OctaWeb is a knowledgeable and passionate team with over a decade of combined experience in the web hosting industry and more than a decade of experience in the telecommunications sector. This depth of expertise allows us to design hosting solutions that are not only fast and secure, but also resilient, scalable, and built with real-world reliability in mind.

We build and offer services based on a principle we live by:

if we wouldn’t pay that price ourselves, we wouldn’t expect our customers to – and if we wouldn’t use a service, we wouldn’t sell it.

This philosophy drives every decision we make, from the infrastructure we choose to the pricing models we offer and the level of support we provide.

OctaWeb serves both businesses and consumers, supporting everything from personal websites and startups to growing companies that need reliable, scalable hosting. Whether you’re launching your first site or managing mission-critical systems, our platform is designed to deliver performance, security, and peace of mind.

We pride ourselves on:

  • Honest, transparent pricing

  • Reliable, high-performance infrastructure

  • Security-first hosting solutions

  • Knowledgeable, friendly support from real people

At OctaWeb, we don’t believe in cutting corners or locking customers into overpriced plans. We believe in earning trust through consistency, value, and services that simply work.

We are Proud to Work with These Companies

Why work with us

Premium hosting backed by real people, cutting-edge technology, and a people first approach.

Exceptional Support

Our team are friendly, fast, and genuinely care. We offer VIP rewards, random acts of kindness, and unmatched customer service.

Enterprise Technology

We utilise only Tier-1 hardware from Dell and HPE, delivering ultra-reliable hosting performance every day.

Advanced Security

All of our services use industry-leading DDoS protection, hardened systems, and secured-by-design infrastructure.

Global Connectivity

We leverage premium transit partners and intelligent routing to ensure fast, consistent performance worldwide.

What Clients Say About Us

Highly Recommended IT Provider

I’ve been working with Octaweb for around two years now, and nothing is ever too much trouble for Kieran, Jay, and the rest of the team.

My new business plans to work closely with Jay and Kieran over the next decade as we launch a new product, and we intend to rely on them for all our telephony, web, email, and storage needs.

They respond quickly to queries and issues, and I’ve always found them honest and transparent in their interactions. On the one occasion something went wrong (and it wasn’t entirely their fault), they acknowledged it immediately and resolved it quickly.

If you need reliable and trustworthy IT support, I would definitely recommend Octaweb.

Mark Pointing
Nothing short of 5 stars

Nothing short of 5 stars! OctaWeb have truly elevated my franchise business, including a custom designed framework for my franchisees to order stock. I can not sing the teams praises enough!

Craft UK
Highly recommended

Absolutely lovely experience quick and efficient service great switch of service to them couldn’t recommend more

Kieran Lambie
Very Helpful, Dedicated Hosting Provider

Bought many services from OctaWeb [VPS & VDS]. I can honestly say they are one of the best hosting providers out there. They are friendly, quick and when something did go wrong while setting up my VDS, they managed to find a workaround. Very dedicated staff team.

Would highly recommend!

Ethan Thomas
Great services

Great services easy to get going, got my vps within 12 hours with a minor issue which needed resolving in order to access the server

Ben Drysdale
Great Customer Service

OctaWeb have always been able to provide me exactly what I needed when required. Prices are reasonable and upgrades are seamless. Throughout the last few years I have used Octa Web I have personally never experienced any downtime.

10/10 would recommend!

Jordan Grant
5* Octaweb

Octaweb has consistently grown and proven itself as one of the best budget-friendly hosting providers available. If you’re looking for a reliable hosting platform backed by a team that truly values its customers, Octaweb should be your first and only choice!

Tim
Amazing Hosts!

Amazing Company! I transferred overt to Octaweb about 3 days ago when my VPS, Website & Emails were sabotaged by my previous hosts.

Octaweb helped me get them back and recover all data onto the new systems. They handled all the VPS Data transfers and setup and I couldn’t be more appreciative!

Leon

Milestones

Discover Our History

2022

The Beginning

OctaWeb opened its doors, launching with cPanel & Website Hosting, alongside Discord bot development, website development, and graphic design services. Our focus from day one was delivering reliable, great-value services without compromise.

2023

Expanding Our Infrastructure

We introduced our VPS Hosting services, giving customers more power, flexibility, and scalability as their projects and businesses grew.
February 2024

Your Invoice Is On Us

We launched our “Your Invoice Is On Us” scheme – our way of saying a massive thank you to our incredible community for their continued support of OctaWeb.

March 2024

VIP Rewards Re-Launch

Our VIP Rewards Scheme was relaunched, strengthening our loyalty programme and giving back to our customers with exclusive rewards, benefits, and discounts.

July 2024

Giving Back

Our team completed a 25,000-step charity walk in support of Mind UK, raising funds for vital mental health resources.

Alongside this, we launched our Mental Health Mission, donating £1 for every invoice paid to support mental health initiatives.

July 2024

New Identity

To align with our business, consumer and new brands soon to launch we redesigned our OctaWeb Logo!

September 2024

Growth Continues

We launched our 4th VPS node, further improving performance, redundancy, and capacity for our VPS customers.

January 2025

Partnerships & New Services

We opened applications for new VIP Partners, supporting other businesses while delivering added value to our customers through exclusive discounts and rewards.

At the same time, we launched Domain services and cPanel Reseller Hosting, expanding our product range.

February 2025

OctaWeb Connect Launched

We launched OctaWeb Connect, our Managed and Unmanaged PBX service, designed to give businesses a flexible, feature-rich, and cost-effective call management solution. OctaWeb Connect helps customers reduce telecom costs while providing powerful features, included outbound minutes, and the choice between fully managed support or self-managed control.

July 2025

Trusted & Rated Excellent

We proudly achieved an Excellent rating on Trustpilot, reflecting the trust, satisfaction, and support of our growing customer base.

August 2025

Innovation with AI

The launch of Ollie Webb – the AI Receptionist, enhancing customer interaction and support through intelligent automation.

September 2025

Celebrating Our Clients

We introduced Client Achievements, recognising and celebrating the milestones, successes, and growth of our amazing customers.

December 2025

New Office

We moved into our new office, marking an exciting milestone in OctaWeb’s growth and providing a stronger foundation to support our expanding team, services, and customers.