Default Nameservers #

By default, the nameservers for your domain will be pointed to the domain registrar. This allows your domain to resolve correctly without any additional configuration.

Custom Nameservers #

If you need to change your nameservers, you can do this through your client portal. Follow these steps to update your nameservers:

1. Log in to Your Client Portal: Use your credentials to access your account on the client portal.
2. Navigate to the Domain Management Section
3. Update the Nameservers: Enter the new nameserver details into the provided fields.

Pointing a Domain to Us #

If you’re pointing your domain to us, you can use the following nameservers:

ns1.octaweb.co.uk

ns2.octaweb.co.uk

Using Custom Nameservers #

Alternatively, if you have nameservers provided by your hosting provider, you can enter those details into the appropriate fields.

Propagation Time #

Please note that changes to nameservers may take up to 24 hours to propagate fully. This period is necessary for the DNS changes to update across all servers worldwide.

Troubleshooting #

If your domain is still not resolving correctly after 24 hours, please contact our support team for further assistance. We’re here to help ensure your domain is properly configured and accessible.