Some simple name changes can be made without legal proof, for reasons like:
- Marriage – Change of title / surname
- Divorce – Change of title / surname
- Spelling corrections – Incorrect spelling of the name on the account
- Updating the first initial to show the full name – Updating the first name
Other reasons for changing a name will need legal proof, including:
- Name change by enrolled Deed Poll
- Gender reassignment
- Registering the death of an account holder.
For any changes to the above please open a billing support ticket via your client portal. Please do not submit any documents prior to speaking with our team. Privacy Policy.
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