The Registrar Accreditation Agreement (RAA) requires Enom who work on our behalf to contact registrants regarding the contact information on their domains. Registrants are required to verify their contact details when registrant contact information is updated. They send yearly emails on our behalf to ensure contact details are accurate and up-to-date.
Domains can be suspended for non-compliance if they are not verified. Suspension causes the website and email service associated with the domain to stop working. The suspension will not affect a domain’s lifecycle, and it will still be possible to renew the domain if suspended.
The RAA verification process is triggered when a domain is newly registered or whenever changes to the registrant contact’s first name, last name, or email address. This process does not apply to changes to administrative, technical, or billing contacts.
If multiple domains were registered with the same contact information, only one email would go out to verify all domains. Registrants must verify newly registered domains within 14 days and existing domains within seven days. The domain will be suspended if the registrant does not verify the contact information within this timeframe.
Important: Make sure to add donotreply@name-services.com to your email allow-list.
