We know that with living costs increasing, many households are feeling the strain. At OctaWeb, we want to make sure you have the support you need- not just through great products and services, but also by being there when managing bills feels difficult.
Flexible Support Options #
If you’re finding it hard to keep up with payments, please reach out to us before you miss a bill. Talking to us early means we can explore the best way forward together.
Here’s how we can help:
• Payment arrangements – spread the cost over a longer period to make payments more manageable
• Promise to pay – agree a date when you’ll clear your balance if you need a little extra time
• Package review – look at ways to reduce the cost of your services
• Tailored solutions – options designed around your individual circumstances
How to Get Help #
• Our team will talk you through the options available
• Together, we’ll find a solution that works for you 💙
Other organisations that you can reach out to for help #
If you’re finding it difficult to manage your finances outside of your services with us, you don’t have to face it alone. We’ve gathered a list of trusted UK organisations that offer free, confidential advice and guidance to help you take control and get back on track.
National Debtline
Website: https://nationaldebtline.org/
Phone: 0808 808 4000
Citizens Advice
Online: https://www.citizensadvice.org.uk/
Phone: England: 0800 144 8848 / Wales: 0800 702 2020 / Scotland: 0800 028 1456
StepChange Debt Charity
Online: https://www.stepchange.org/
Phone: 0800 138 1111
Debt Advice Foundation
Online: https://www.debtadvicefoundation.org/
Phone: 0800 043 4050