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OctaWeb Help Centre
  • Home
  • ♥ Move to Us
  • Legal
  • Services
    • Web Design & Development
    • cPanel Hosting
    • Virtual Private Servers
    • Dedicated Servers
  • Contact
    • Request a Quote
    • Help Centre

How can we help you?

Virtual Private Servers

  • Upgrading Your VPS
  • Having issues with your VPS?
  • Connecting to VPS
  • Change VPS Password
  • Reinstall VPS Operating System
  • Sharing a directory with a user
  • Adding a User to your VPS
  • Open Ports on Windows VPS

cPanel Hosting

  • How to change PHP version 
  • Installing WordPress on cPanel
  • How to add a DNS record in cPanel
  • Creating an email account

Billing

  • Billing and debt management
  • Change your payment method or date
  • Changes to your invoice
  • How to cancel?
  • Cost Of Living Advice
  • Add funds to my account
  • Issues with payments

Domains

  • Transfer Your Domain To Us
  • Transferring Your Domain Away from Us
  • Verifying Your Contact Details
  • Manage Domain Nameservers

VIP Rewards

  • Having Difficulties Claiming Rewards?
  • Getting Started with VIP Rewards

Account Management

  • Why have I been banned?
  • Withdrawing Your Referrals
  • Scam Calls, Emails or Texts
  • Two Factor Authentication (2FA)
  • How To Add A Sub-User
  • How To Make A Complaint
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Connecting to VPS

This article applies to Windows VPS’ only

Step 1 #

First lets open the Remote Desktop Connection App – This will allow you to connect to your VPS.

Step 2 #

You will be greeted with the following window 👇

Step 3 #

In the “Computer” Box please input the VPS IP Address followed by the port that you received on your order confirmation email and press connect.

Step 4 #

You will then be greeted by the following window 👇

In the username field please enter “Administrator” and in the password field please enter the “VPS Root Password” that you chose when placing your order.

We have included this password on the email “New VPS Server Information”

Then press OK

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Table of Contents
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  • Step 2
  • Step 3
  • Step 4
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