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OctaWeb Help Centre
  • Home
  • ♥ Move to Us
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    • Web Design & Development
    • cPanel Hosting
    • Virtual Private Servers
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    • Request a Quote
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How can we help you?

Virtual Private Servers

  • Welcome to VPS Hosting
  • Upgrading Your VPS
  • Having issues with your VPS?
  • Connecting to VPS
  • Change VPS Password
  • Reinstall VPS Operating System
  • Sharing a directory with a user
  • Adding a User to your VPS
  • Open Ports on Windows VPS

cPanel Hosting

  • Welcome to cPanel
  • How to change PHP version 
  • Installing WordPress on cPanel
  • How to add a DNS record in cPanel
  • Creating an email account

Billing

  • Consent Agreement
  • Billing and debt management
  • Change your payment method or date
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Domains

  • Transfer Your Domain To Us
  • Transferring Your Domain Away from Us
  • Verifying Your Contact Details
  • Manage Domain Nameservers

VIP Rewards

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  • Getting Started with VIP Rewards

Account Management

  • GDPR & Subject Rights
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  • Transfer My Services
  • Why have I been banned?
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  • How To Add A Sub-User
  • How To Make A Complaint
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Welcome to cPanel

Here’s everything you need to get started with cPanel.

Logging into cPanel #

To login to cPanel follow the steps in our New Account Information email that has been sent.

cPanel Login

Your cPanel Username & Password will also be included in your confirmation email. You can change your password by clicking the user icon on the top right and selecting Password & Security.

Changing nameservers #

To do this, you’ll need to change your nameservers with your current domain registrar (where you purchased your domain from).

Our cPanel Nameservers are as follows:

ns1.octaweb.co.uk
ns2.octaweb.co.uk

The steps you’ll need to take to input these nameservers vary from registrar to registrar, although we’ve included some tutorial links below for some of the most popular:

GoDaddy

Namecheap

eNom

1&1 (IONOS)

Freenom

If you’re unsure where to make these changes, consult your registrar’s support documentation or reach out to their customer service team.

If you have requested a domain name during sign up, please keep in mind that your domain name will not be visible on the internet instantly. This process is called propagation and can take up to 48 hours.

Until your domain has propagated, your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.

Uploading your Website files #

Now your domain is pointed to ys, and you’re logged into cPanel, you can now upload your website files.

There are a few options for beginner users:

1) Upload your own HTML website files (if you have them available)

To upload your website files, use the File Manager within cPanel.

2) Install WordPress

3) You can utilise a range of software within the Softaculous Apps Installer

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Table of Contents
  • Logging into cPanel
  • Changing nameservers
  • Uploading your Website files
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